Orders may be placed with our friendly staff between the hours of 9am and 5pm, Monday to Friday and on Saturdays from 9am to 12 midday. Out of these hours, you can place an order using our answer phone service. Orders for delivery on Monday can be placed using our answer phone service during the weekends.

A charge may be imposed if you request a small order (of one item only) on a weekly basis. We also reserve the right to make a delivery charge for second request deliveries within the same day.

A variety of weights (per kg or pound) can be requested, together with single items as well as whole cases. Some items are available in different sizes, please say if you specifically would like small, medium or large, greenish bananas etc.

If you order milk pergals from us, we can supply a machine to use with these. The machine remains the property of Weston Fruit Sales, and must be returned if you stop having pergals from us. A charge of £25 will be levied if the machine is not returned in the same condition as when delivered.

We record our calls for quality and training purposes

DELIVERY

Monday to Saturday inclusive.  We cannot guarantee delivery times, but we will do our best to fit in with your requirements.

DELIVERY DOCUMENT

A priced invoice will accompany your delivery and should be checked and signed by a competent member of your staff. Any discrepancies must be notified within 24 hours so that any queries can be resolved as soon as possible.  Where possible, we will exchange the item on the next delivery.

PAYMENT TERMS

These are agreed in advance but normal terms are weekly.

If payment is not received within the agreed terms, your account will be put on stop until payment is received. If copy invoices are required to be sent to an address other than the delivery address, we reserve the right to charge an administration charge for this service.

We reserve the right to apply a charge of 8% per annum above the current base rate to any overdue payments.

In the event of non payment the fees from any collection agency appointed on our behalf will be added to the outstanding account.

If a payment needs to be represented or is “bounced” by the bank a charge of £25 plus VAT will be applied.

HOLIDAY PERIODS

We are closed on Sundays, Bank Holiday Mondays, Christmas Day, Boxing Day and New Year’s Day.